Privacy Policy
We know privacy policies can feel overwhelming — so we’ve kept ours simple, honest, and human—no confusing legal jargon. Just straight talk about how we handle your information.
Effective Date: May 22, 2026
What Information We Collect
When you shop with us, we may collect:
- Your name, email address, and shipping address
- Payment information (processed securely — we never store your card details)
- Basic browsing data, such as pages visited and time spent on our site
- Device and browser information to improve your experience
How We Use Your Information
We use your information only to serve you better — nothing more:
- To process and fulfill your orders
- To send order confirmations and tracking updates
- To respond to your questions and support requests
- To improve our website and overall customer experience
- To send occasional offers and updates — you can unsubscribe anytime, no hard feelings
How We Protect Your Data
Your trust means everything to us. Here is how we keep your data safe:
- SSL encryption protects all data transfers
- Payment information is processed through secure, trusted payment gateways
- We never store your card details on our servers
- We never sell, trade, or share your personal information with third parties — ever
How Long Do We Keep Your Data
We only keep your personal data for as long as necessary to fulfill your order and meet our legal obligations. Once it is no longer needed, it is deleted.
Cookies
Our website uses cookies to remember your preferences, improve site performance, and analyze traffic via Google Analytics. You are in control — you can disable cookies in your browser settings at any time.
Third-Party Services
To run our business, we work with a small number of trusted partners — including payment processors, shipping providers, and analytics tools. We share only the minimum information needed, and these partners are strictly prohibited from using your data for any other purpose.
Your Rights
You are in control of your data. You have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate information
- Request deletion of your data at any time
- Opt out of marketing emails whenever you like
Simply email us, and we will take care of it — no questions asked.
California Residents — CCPA
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data we collect, the right to delete it, and the right to opt out of any sale of your data.
We do not sell your personal data — period.
To exercise your CCPA rights, please contact us at support@safepetplace.com.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have accidentally collected information from a child, please contact us immediately.
Changes to This Policy
We may update this policy from time to time. If we make significant changes, we will notify you by updating the date below. We encourage you to check back occasionally.
Last updated: May 2026
Questions?
We are real people, and we are happy to help. Reach out at support@safepetplace.com — we typically respond within 24 hours.